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Client

If your users cannot download the client software from the Firebox or the WatchGuard website, you can give them the client software and configuration file:

  • To download the Mobile VPN with SSL client software, go to the WatchGuard Portal.
  • To get and distribute the configuration file, use the steps in this topic.

For client computer requirements, see Download, Install, and Connect the Mobile VPN with SSL Client.

Get the Configuration File from the Firebox

The Mobile VPN with SSL configuration file is in the support.tgz file you can download from your Firebox.

To get the Mobile VPN with SSL configuration file, from Firebox System Manager:

  1. Select the Status Report tab and click Support.
  2. Choose a location to save the support.tgz file and click Retrieve.
  3. Extract the contents of support.tgz to a folder on your computer.

In the support.tgz file created by Firebox System Manager, the Mobile VPN with SSL configuration file is:

Fireware_XTM_Supportsupportdebugclient.wgssl.

To get the Mobile VPN with SSL configuration file, from Fireware Web UI:

  1. Select System Status > Diagnostics.
  2. Click Download a Support Log File.
  3. Extract the contents of the support.tgz file to a folder on your computer.

In the support.tgz file created by Fireware Web UI, the Mobile VPN with SSL configuration file is:

supportdebugclient.wgssl.

Install and Configure the SSL Client Using the Installation Software and a Configuration File

You must have two files:

  • Mobile VPN with SSL VPN client installation software
    WG-MVPN-SSL.exe (Microsoft Windows) or WG-MVPN-SSL.dmg (macOS)
  • Mobile VPN with SSL VPN configuration file
    sslvpn_client.wgssl

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For Microsoft Windows:

  1. Double-click WG-MVPN-SSL.exe.
    The Mobile VPN with SSL client Setup Wizard starts.
  2. Accept the default settings on each screen of the wizard.
  3. If you want to add a desktop icon or a Quick Launch icon, select the check box for that option.
    A desktop or Quick Launch icon is not required. The client icon is added to the Windows Start menu by default.
  4. Finish and exit the wizard.
  5. Use one of these three methods to start the client software:
    • From the Start Menu, select All Programs > WatchGuard > Mobile VPN with SSL client > Mobile VPN with SSL client.
      The client installer starts.
    • Double-click the Mobile VPN with SSL client icon on the desktop.
    • Click the Mobile VPN with SSL client icon in the Quick Launch toolbar.
  6. Double-click sslvpn-client.wgssl to configure the Mobile VPN with SSL client software.

For macOS:

  1. Double-click WG-MVPN-SSL.dmg.
    A volume named WatchGuard Mobile VPN is created on the desktop.
  2. In the WatchGuard Mobile VPN volume, double-click WatchGuard Mobile VPN with SSL Installer V15.mpkg.
    The client installer starts.
  3. Accept the default settings in the installer.
  4. Finish and exit the installer.
  5. Start the client software. Open a Finder window and go to Applications > WatchGuard.
  6. Double-click the WatchGuard Mobile VPN with SSL application.
    The WatchGuard Mobile VPN with SSL logo appears in the menu bar.
  7. Double-click sslvpn-client.wgssl to configure the Mobile VPN with SSL client software.

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Update the Configuration of a Computer that is Unable to Connect to the Firebox

You must have an updated sslvpn-client.wgssl file. For information on how to get the sslvpn-client.wgssl file, see Get the configuration file from the Firebox.

  1. Double-click sslvpn-client.wgssl.
    The SSL client starts.
  2. Type your user name and password. Click Connect.

The SSL VPN connects with the new settings.

See Also

Support Remote Work with Confidence

Secure connectivity to corporate headquarters is essential if your remote employees are going to achieve maximum productivity. Virtual Private Networks (VPNs) add a layer of security to private and public networks, allowing individuals and organizations to send and receive data safely over the Internet. A VPN creates secure connections between computers or networks in different locations back to the corporate network. Organizations rely on a VPN to offer secure connectivity to remote locations and users. Operating at the network layer, a client-based VPN provides users access to the entire network.

WatchGuard offers three choices for client-based VPN connectivity:

  • Mobile VPN with IKEv2 - Mobile VPN with IKEv2 uses IPSec to provide superior encryption and authentication. Supports connections from a wide range of operating systems.
  • Mobile VPN with SSL - Mobile VPN with SSL uses Transport Layer Security (TLS) to secure connections between a remote computer and your protected network.
  • IPSec VPN client - A full-featured VPN client, powered by NCP, compatible with all versions of Fireware. Supports all WatchGuard Mobile VPNs with IPSec configuration settings.

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VPN Feature Comparison

FeaturesIKEv2Mobile VPN with SSLIPSec VPN Client
Windows 8.1, 10
Android* β€”
macOS
iOS** β€”
Cryptographic securityBestGoodBetter
Windows Pre-logonβ€”
Split Tunneling*
IPSec Port access requiredYesHTTPS onlyYes
MFA, including Authpoint
Seamless 4G Roamingβ€”β€”
Integrated Personal Firewallβ€”β€”
Customer Branding Optionβ€”β€”
SpeedExcellentGoodExcellent

*Must be managed client side
**Requires OpenVPN client for SSL

Install Watchguard Vpn

Premium VPN Protection Where You Need It with the WatchGuard IPSec VPN Client

While many VPN options are available on the market, not all offer the same level of protection and flexibility. The WatchGuard IPSec VPN Client is a premium service that gives both the organization and its remote employees a higher level of protection and a better VPN experience. Compatible with Windows and Mac OS X, the IPSec VPN is the ideal solution for employees who frequently work remotely or require remote access to sensitive resources.

Features & Benefits

Mac Download Watchguard Vpn Client Vpn

  • Two-Factor Authentication – Fully compatible with WatchGuard AuthPoint, the IPSec VPN client adds another layer of security by requiring two types of credentials without the need for specialized hardware. Integration with other leading MFA vendors is also supported.
  • Always On – VPN client will reconnect automatically should a connection drop. Even when the user’s device goes to sleep, it will reconnect to the VPN once it’s back on.
  • Windows Pre-Logon – Users can log on to a Windows domain even if they are not in the network. For easy access, Windows and VPN login credentials can be configured to be the same.
  • Seamless Roaming – Users can change from one Internet communication medium (LAN/WLAN/3G/4G) to another without dropping the VPN connection. For example, connect with Wi-Fi at a coffee shop, then switch to an Ethernet connection at work, then switch to your Wi-Fi at home. The VPN connection does not drop.
  • Integrated Personal Firewall – Our Friendly Net Detection feature recognizes whether a network is secure or not and then applies the appropriate firewall settings. This is especially useful in businesses like retail stores and mall kiosks that want to offer their customers a specific application.